If your business isn’t listed during the verification process, Meta may request additional documents to confirm your business’s registration. These documents must include your business’s legal name and either its official address or phone number. You may also need to provide proof of website domain ownership if using an email address to receive a verification code.
Once you submit the required documents, the Meta team will review them, which may take a few days. You can check the status of your verification in the Security Center within your Business Settings.
Accepted Documents for Business Verification
The table below outlines the types of documents you can submit, based on your country of registration:
India
- Business bank statement
- Business license
- Certificate of incorporation
- Goods and Services Tax registration certificate (GST)
- Permanent Account Number (PAN) card
- Shop Establishment Certificate
- Udyog Aadhaar (UID)
- Utility bill
United Kingdom
- Business bank statement
- Certificate of incorporation
- Certificate of public liability insurance
- Companies House document
- Company Registration Number (CRN)
- HM Revenue and Customs VAT certificate
- HM Revenue and Customs account statement
- Utility bill
United States
- Articles of incorporation
- Business bank statement
- Business license
- Employer Identification Number (EIN)
- IRS SS-4 (EIN assignment letter)
- IRS 147c (EIN confirmation letter)
- Taxpayer Identification Number
(For a full list of accepted documents by country, refer to the expanded table in the original Meta guidelines.)
Document Submission Guidelines
To avoid delays or rejection, ensure your documents meet these requirements:
- Clear and Legible: Documents must be high-resolution, in color, and show the entire page.
- Unexpired: The document must have a valid expiry date.
- Accurate Information: The legal business name, address, and phone number must match the details in your Business Settings.
- Unaltered: Documents must not be edited or modified.
Supported File Format: Upload documents in a format accepted by Meta (e.g., PDF, JPEG, PNG).
Additional Notes
- If the document is in a language not supported by Meta, it must be professionally translated into English and include the translator’s official stamp.
The domain of your business’s website and email should match the business name. The website must be active, functional, and include your business name or logo.
Important Reminder
WePOS facilitates the process of integrating your WhatsApp Business API but is not responsible for the approval of Meta Business Verification. The final decision to verify a business lies solely with Meta.
For assistance with document preparation or submission, feel free to contact WePOS Support at support@wepos.ai.
